4 September 2026

Dear Valued Customers,

Notice of Amendment to ICBC (Asia) “Apps Service Personal Data Collection and Privacy Policy Statement”

Industrial and Commercial Bank of China (Asia) Limited (“We”, “our” or the “Bank”) would like to notify you of certain amendments that will be made to our “Apps Service Personal Data Collection and Privacy Policy Statement“ (“Statement”) with effect from 21 Sep 2026 (the “Effective Date”).

With effect from the Effective Date, the Statement will be updated as follows:

• The following will be added as a new section VIII immediately below the existing section VII (External Disclosure of Information) of the Statement and the numbering of the sections that follow will be updated accordingly.
  VIII. The Use of Big Data and Artificial Intelligence (BDAI)
  The Bank or its third party service providers may use big data analytics and artificial intelligence (BDAI) to process and analyse data. The Bank may utilize personal data collected to conduct data analytics through BDAI to achieve the purposes set out in this Privacy Policy. In the course of its business operations, the Bank may also adopt BDAI to support automated decision-making, with the aim of enhancing customer communications and service experience, strengthening risk management and fraud prevention, and improving operational efficiency. The Bank applies BDAI in a secure and responsible manner. Policies and procedures have been established to evaluate associated risks and limitations, thereby ensuring effective risk control and the protection of personal privacy.
• Some other administrative and editorial amendments will also be made to the Statement for clarity and consistency.

Please note that the amended Statement shall be binding on you if you continue to use ICBC (Asia) Apps Service on or after the Effective Date. If you do not wish to accept the above amendments, please notify us before the Effective Date. We may however not be able to continue providing the app service.

The information of the Amendment will be available on the Bank’s website (www.icbcasia.com > Notice > Privacy Statement & Disclaimer > ICBC(Asia) “Apps Service Personal Data Collection and Privacy Policy Statement”) from the Effective Date.

For enquiry, please contact our staff or call our Customer Services hotline for enquiry at (852) 218 95588.

In case of inconsistency between the English and Chinese versions of the letter, the Chinese version shall prevail.

Industrial and Commercial Bank of China (Asia) Limited