Dear Valued Customer,

Your continuous support to the Industrial and Commercial Bank of China (Asia) Ltd ("ICBC(Asia)" or "the Bank" are abbreviated forms referring to Industrial and Commercial Bank of China (Asia) Ltd) is highly appreciated. To continuously enhance Commercial Internet Banking services, the Bank will implement a comprehensive upgrade to the Commercial Internet Banking platform on 16 August 2026. This upgrade introduces optimized interface, streamlined operational procedures, and improved service experience, featuring with the following new functions:

• Brand New Designed Homepage: Redesigned homepage featuring with new sections including Deposit Summary, Dashboard, and Frequently used Function shortcut，along with reorganization of the function navigation menu. (Refer to the Figure below)
• New Unified Instruction Center： A centralized portal for instruction approval and inquiry, simplifying processes and enhancing operational efficiency.
• Integrated Account Management ：A consolidated interface combining account balances and transaction details, providing visual representation of fund status and supporting customized account sorting.
• Enhanced FPS and CHATS Transaction Interface ：A newly designed FPS and CHATS transaction interface, streamlining operational procedures for a clearer and more intuitive user experience

To ensure service continuity, the previous version of the Commercial Internet Banking service will remain accessible until further notice.

The Bank leverages its cross-border financial expertise to provide clients with high-quality and reliable service experiences, striving to be "Your Global Partner, Your Reliable Bank".

Should you have any inquiries, please visit the Bank or contact the Customer Service Hotline at (852) 2189 5588.

*Please note that the effective date and specific arrangements may be subject to adjustments based on actual circumstances.

Please refer to the Bank's latest notices for confirmation. You may visit the official website at www.icbcasia.com for the most updated information.

Industrial and Commercial Bank of China (Asia) Ltd

Appendix:
Figure: New Commercial Internet Banking Homepage