• Internet Banking Services
  • Personal Internet Banking/Phone Banking Services Application/ Amendment Form (Filing sample: reissue pin or reactivate internet banking service, TOKEN application, amend daily transaction limit, auto registration function)
  • Personal Internet Banking / Phone Banking Services Supplementary Form (Filing sample: joint name account registration)
  • Internet Banking Services - Personal &Company Outward Transfer Beneficiary Details Registration Request Form
  • e-Statement Application / Amendment Form
  • Application Form for Mobile Token Services (Apply for resuming Mobile Token Servcices or exemption for Facial Recognition)
• Phone Banking Services
  • Personal Internet Banking/Phone Banking Services Application/ Amendment Form
  • Personal Internet Banking / Phone Banking Services Supplementary Form
• ATM Card Services
  • Debit Card (ATM Card) Amendment/ Cancellation Request Form

• General Mortgage Loan Application Form (Please read the “Privacy Statement and Disclaimer”)
• Mortgage Insurance Application Form (Please read the “Privacy Statement and Disclaimer”)

• Travel
  • China Taiping Insurance (HK) Company Limited
  • AXA General Insurance Hong Kong Limited
• Domestic Hepler
  • Outpatient Medical Claim Form (China Taiping Insurance (HK) Company Limited)
  • Hospitalization & Surgical Claim Form (China Taiping Insurance (HK) Company Limited)
  • Notice of Accident Report (China Taiping Insurance (HK) Company Limited)
• Part-time Domestic Helper
  • Notice of Accident Report (China Taiping Insurance (HK) Company Limited)
• Golfer's
  • China Taiping Insurance (HK) Company Limited

Please click here to download Credit Card Forms.

Please click here to download Changing Address and/or Customer Information Instruction Form*.

Please click here to view our “Circular to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance” for the purposes of completing the portion entitled “Opt-out from use of personal data in direct marketing” in the Changing Address and/or Customer Information Instruction Form.

Please click here to download Letter of Intent related to Use of Personal Data in Direct Marketing.

Please click here to download Stop Payment Order.

Please click here to download Direct Debit Authorization Amendment / Cancellation Form.

Please click here to download Report Form for Mis-transfer of Funds.

Please click here to download Application for New Time Deposit.

Please click here to download Depositor's Standing Instruction /Withdrawal Instruction.