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Dear Valued Customer,


Industrial and Commercial Bank of China (Asia) Limited (“the Bank”) would like to remind customers and the general public to be vigilant against phishing messages and do not disclose your personal information or bank account and password to third parties. 


  • Do not click or open any hyperlink, attachment or QR code in the suspicious email or SMS message, even if SMS Sender IDs” with prefix “#”.
  • The Bank would never proactively ask for your sensitive personal information such as bank account details, Internet Banking username, login passwords or one-time passwords (OTP) through phone calls, emails, electronic communications (e.g. SMS messages, WhatsApp, WeChat, Facebook Messenger, etc), third party websites, QR Codes or attachments, etc.
  • If you find any suspicious calls, emails or SMS messages, you should contact the Bank at (852) 218 95588 immediately.

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