Provide excellent one stop banking services to retail customers
Promote and market full range of banking products and services to customers
Understand the needs of customers and provide insurance & investment advises
Ensure all the activities are complied with regulatory requirements and bank policies

Requirements:

Bachelor degree or above with major in Business Administration, Finance, Marketing or related disciplines
Minimum 3 years of sales and marketing experience in retail banking industry, with solid exposures in mortgage, insurance and investment products
Good knowledge on AML, KYC and related banking ordinance
Qualifications in IIQE and HKSI is a must
Good team player, result orientated with strong customer service sense
Able to work under pressure
Good command of spoken and written English and Chinese

Candidate with less experience will be considered for the position of Personal Banking Officer

Personal Banking Officer
(Ref: Branch–PBO-KF-ICBCA)

Responsibilities:

Provide quality general banking services to high-net-worth customers
Assist Personal Banking Managers in promoting bank products as well as handling account opening to customers
Handle enquiries and provide professional advises to customers as well as understanding their financial needs
Ensure all the activities are complied with regulatory requirements and bank policies

Requirements:

Bachelor degree or above with major in Business Administration, Finance, Marketing or related disciplines
Minimum 3 years of sales and marketing experience in retail banking industry, with solid exposures in mortgage, insurance and investment products
Minimum 1 year of working experience in retail banking industry, with knowledge in AML and KYC will be an advantage
Qualifications in IIQE/HKSI/ECF (RWM) is preferred
Good team player with strong customer service sense
Able to work under pressure
Good command of spoken and written English and Chinese

Counter Service Officer / Senior Teller
(Ref.:Branch-CSM-AL-ICBCA)

Responsibilities:

Perform all counter transactions when required skillfully, promptly and accurately.
Provide back offices support including batching, cash maintenance, returns and prepare control reports.
Supervise and provide guidance to the Senior Teller / Teller in day-to-day operations and ensure that the daily operations in compliance with internal controls, procedures and policies
Handle customer enquires, introduce suitable service, resolve customer problems.
Actively cross-sell banking products and make referrals to sales staff

Requirements:

HKCEE / HKDSE or above
Minimum 1 year of experience in branch operations
Familiar with general consumer banking products and services, banking practices, relevant banking ordinances and regulatory requirements
Qualifications of IIQAS and HKSI is preferred
Good communication, interpersonal and problem solving skills
Good command of spoken and written English and Chinese including Putonghua

Responsibilities:

Requirements:

Diploma graduate or above with minimum 1 year of clerical experience, preferably in financial institution
Organized and detailed-minded
Good PC skills, fast and accurate typing