招聘日 (2019年4月13日)

Date: 13 April 2019 (Saturday)
Time: 2:00pm to 5:30pm
Venue: Causeway Bay Branch (Shop A on G/F, 1/F, Hennessy Apartments, 488 & 490 Hennessy Road, Hong Kong)

Personal Banking Manager (Relationship Manager)
(Ref: Branch-PBM-KF-ICBCA)

Responsibilities:

• Provide excellent one stop banking services to retail customers
• Promote and market full range of banking products and services to customers
• Understand the needs of customers and provide insurance & investment advises
• Ensure all the activities are complied with regulatory requirements and bank policies

Requirements:

• Bachelor degree or above with major in Business Administration, Finance, Marketing or related disciplines
• Minimum 3 years of sales and marketing experience in retail banking industry, with solid exposures in mortgage, insurance and investment products
• Good knowledge on AML, KYC and related banking ordinance
• Qualifications in IIQE and HKSI is a must
• Good team player, result orientated with strong customer service sense
• Able to work under pressure
• Good command of spoken and written English and Chinese

Candidate with less experience will be considered for the position of Personal Banking Officer

Relationship Manager - SME Business
(Ref.:Branch-RM-KF-ICBCA)

Responsibilities:

• Maintain good customer relations and develop a portfolio of existing corporate customers
• Identify new business opportunities and cross-sell other bank's products & services for the branch
• Achieve business targets by identifying and fulfilling business opportunities
• Prepare credit proposals and analyze customers' credit worthiness
• Ensure compliance to internal and regulatory requirements

Requirements:

• Bachelor degree or above in Business, Finance or related discipline
• Minimum 3 years of experience in commercial banking or SME business
• Strong knowledge in commercial products / services and credit knowledge
• Self-motivated, client focus and target driven with good selling skill
• With qualification of IIQAS and HKSI is a must
• Excellent command of spoken and written English and Chinese, including Putonghua

Mortgage Sales Manager
(Ref: Branch-MSM-KF-ICBCA)

Responsibilities:

• Achieve assigned mortgage business target and explore new business network
• Prepare periodical reports to the management on matters relating to mortgage loan business development
• Handle mortgage applications and follow up the process until loan disbursement
• Maintain and develop relationship with existing and new client base

Requirements:

• Bachelor degree or above in Business, Finance or related discipline
• Minimum 3 years working experience with bank mortgage products or property agencies, with financial institution exposure preferred
• Strong sales and service orientation
• Able to work under pressure
• Good command of spoken and written English, Chinese and Putonghua

Counter Service Officer / Senior Teller
(Ref.:Branch-CSM-AL-ICBCA)

Responsibilities:

• Perform all counter transactions when required skillfully, promptly and accurately.
• Provide back offices support including batching, cash maintenance, returns and prepare control reports.
• Supervise and provide guidance to the Senior Teller / Teller in day-to-day operations and ensure that the daily operations in compliance with internal controls, procedures and policies
• Handle customer enquires, introduce suitable service, resolve customer problems.
• Actively cross-sell banking products and make referrals to sales staff

Requirements:

• HKCEE / HKDSE or above
• Minimum 1 year of experience in branch operations
• Familiar with general consumer banking products and services, banking practices, relevant banking ordinances and regulatory requirements
• Qualifications of IIQAS and HKSI is preferred
• Good communication, interpersonal and problem solving skills
• Good command of spoken and written English and Chinese including Putonghua

Telesales & Telemarketing Representative
(Ref: CHD-TTR-VH-ICBCA)

Responsibilities:

• Handle enquiry, transaction and complaint of the Bank customers
• Provide correct information to customers promptly through relevant systems and applications
• Identify business opportunities and cross-sell the Bank’s products and services
• Co-work with branches / departments to deliver sales
• Solve minor complaints from customers, and handle simple administrative works
• Reflect customer feedbacks and suggest service improvements in terms of products, systems and daily workflow

Requirements:

• Post-secondary education or above with 1 year customer service experience in banking or investment industry
• Able to identify customer needs for cross-selling
• Independent, customer oriented, patient, eager to learn and committed to deliver good quality services
• Passed in IIQE and HKSI is preferred
• Good in spoken English and Putonghua
• Good presentation and communication skills

Contract Associate (6-month contract)
(Ref.: RD-CA-AL-ICBCA)

Responsibilities:

• Responsible for data entry and document checking
• Provide general administrative and clerical duties
• Assist in ad-hoc assignments as required

Requirements:

• Diploma graduate or above with minimum 1 year of clerical experience, preferably in financial institution
• Organized and detailed-minded
• Good PC skills, fast and accurate typing