Please take your valid ID documents and CD to designated outlet for withdrawal. If your withdrawal sum is higher than $10,000 (excl) in equivalent foreign currency, you need to report to local exchange office for file, and show the Record Form for Withdrawing Cash in Foreign Currency (expired in 30 days).
Prompt: 1) Due to the different foreign currency inventories in different outlets, please call the outlet in advance on whether you can withdraw the currency or need to make reservation for the currency you withdraw in order to make sure you can get the money. You can send “Tel No. of the outlet for foreign currency withdrawal + Street (Road) + Province + Type of foreign currency” to 95588 to inquire the telephone number. You can also make reservation for foreign currency withdrawal via e-banking facilities. 2) Demand deposits in foreign currency can be withdrawn in non-local bank counter with handling fees occurred.