Dear Customers:

We plan to upgrade the E-banking system on July 15, 2012 to provide more considerate and convenient services.The newly added features include mobile banking optimization, SMS banking enhancement, Two-way foreign exchange transactions and Paper Precious Metals transfer(Click here for details). The services of Internet banking, mobile banking, telephone banking, SMS banking, Bank-Enterprise Interlink and other relevant systems will be suspended from 3:30 am-7:30 am.
We apologize for any inconvenience caused, and thank you for your understanding. If you have any questions, please send message to 95588 or call 95588.

Industrial and Commercial Bank of China Limited
July 12, 2012

Major Functions of the E-banking System upgrading

Optimization of mobile banking: Bill payment, ICBC wealth management, foreign exchange transactions, withdrawal reservation, time deposit services and other functions are added for Android mobile banking. Donations, ICBC e-payment, and All-in-one Medical Card services etc. are added for mobile banking (WAP). Outlet reservation and mobile life for preferential customers are available in iPhone mobile banking.

SMS banking enhancement: Newly added self-service functions include transfer/remittance, phone number-based remittance, bill payment, order payment and donations. A new function that allows customers to manage their registration information of personal SMS banking through Internet banking, mobile banking, and telephone banking is also added. Besides, this system upgrading integrates the previous SMS services of mobile banking into SMS banking, enabling customers to process all previous businesses through SMS banking.
 
Optimization of ICBC e-payment limit control: Accumulated daily payment limit control function is added, the limit is currently set as RMB 1000.

Paper Precious Metals transfer: Paper Precious Metals transfer function is added for personal Internet banking, and mobile banking (WAP) , enabling direct transfer of different products of Paper Precious Metals transactions by customers. The business will be launched in Ningbo and other regions on a pilot basis on July 17.

Two-way foreign exchange transactions: Two-way foreign exchange transactions function is added for personal Internet banking, mobile banking (WAP) and telephone banking. With this function, customers can conduct foreign exchange transactions whenever the prices of foreign exchange are expected to rise or fall, on the condition that a margin account is opened in advance with a specified amount of margin deposited. The business will be launched in Ningbo and other regions on a pilot basis on July 17.

Optimization of time deposit service of corporate Internet banking: Medium and long-term (more than one year) corporate time deposit service is now available.

Optimization of E-commerce payment page: The E-commerce payment page is redesigned to make the layout more reasonable and key information more highlighted, further facilitating customer operations.The new page is as follows: