System Maintenance

In order to provide excellent service, the Bank will carry out scheduled system upgrade and maintenance as per the timetable below. During the scheduled maintenance period, selected services will be affacted. Should there be any inconvenience caused, please accept our apologies.


Expected Downtime

Affected Services*

ATM, POS, Internet Banking,
Mobile Banking, Phone Banking,FPS,
EPS service and credit card

Sunday, 17 October 2021 From 05:00 07:30 a.m

All Services*

Personal Mobile Banking

Saturday, 25 Sep 2021 From 02:00 to 07:00;
Saturday, 9 Oct 2021 From 02:00 to 07:00;

New Customer Account Opening

Personal Internet Banking

From 12:00, 2 Oct 2021 (Saturday) to 00:00, 4 Oct 2021 (Monday)

Apply Flexi Assets Financing

Internet Banking, Mobile Banking, FPS

Sunday, 10 October 2021 From 1:00 a.m to 3:30 a.m;
Sunday, 17 October 2021 From 2:45 a.m to 1:00 p.m

FPS Service

Internet Banking

From 1:00am on 17 October 2021 (Sunday) to 6:00am on 18 October 2021 (Monday)

E - Cheque

Personal Internet Banking and Personal Mobile Banking

From 00:00, Thursday, 24 Dec 2020 until further notice

ICBC Account EasyAccess

*The scheduled maintenance period will be subject to change without further notice. If you have any questions, please feel free to contact our Customer Services Hotline on (852) 218 95588 during office hours.