System Maintenance

In order to provide excellent service, the Bank will carry out scheduled system upgrade and maintenance as per the timetable below. During the scheduled maintenance period, selected services will be affacted. Should there be any inconvenience caused, please accept our apologies.

Channel

Expected Downtime

Affected Services*

Personal Mobile Banking

Saturday, 8 May 2021 From 02:00 to 07:00 and Saturday, 15 May 2021 From 02:00 to 07:00

New Customer Account Opening

Internet Banking, Mobile Banking, FPS

Sunday, 09 May 2021 From 03:00a.m to 06:00a.m

FPS Service

Personal Internet Banking and Personal Mobile Banking

From 00:00, Thursday, 24 Dec 2020 until further notice

ICBC Account EasyAccess


*The scheduled maintenance period will be subject to change without further notice. If you have any questions, please feel free to contact our Customer Services Hotline on (852) 218 95588 during office hours.