Investment Funds
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- Besides online enquiry on Funds information, what can I do via Internet Banking?
Our Personal Internet Banking not only allows you to enquire about the funds details, but also allows you to subscribe, redeem and switch funds.
- How can I trade funds online?
If you have activated our Personal Internet Banking Service with account auto-registration function enabled, then all accounts (including investment accounts) opened before or thereafter will be automatically included in the account lists of your Personal Internet Banking for your usage. You can then login to Internet Banking to make funds transactions. If you have not subscribed the account auto-registration service, please visit any of our branches to register your investment accounts. After registration, you can make any funds transactions online.
- I have already registered "Consolidated Investment Account - Investment Funds, Bonds and other Structured Product", but why I cannot subscribe funds online?
According to the requirement of supervisory authorities, all investment fund customers should complete assessment on investment risk tolerance every year. If you have completed the risk assessment more than one year before, you can update the risk assessment via Personal Internet Banking or visit any of our branches to complete risk assessment.
Please note that if you online apply for the "Consolidated Investment Account - Investment Funds, Bonds and other Structured Product", you can only use it one working after successfully opened.
- I have not completed the new investment risk assessment for more than one year. Does this mean that I cannot make any funds trading transaction?
If you have completed the risk assessment more than one year before, you can update the risk assessment via Personal Internet Banking or visit any of our branches to complete risk assessment.
- Can I amend / cancel my instruction online?
Once we have accepted your instruction, you cannot make any amendment / cancellation online.
- How long can I make enquiries on my transaction history?
You can access "Funds">"Transaction History" using the horizontal menu, and “Investments”>"Funds">"Transaction History" using the vertical menu. to search for transaction history up to 1 year.
Funds have different minimum investment amount, please read the details during transaction.
- When will my Funds instruction be processed?
Personal Internet Banking accepts Funds Trading instruction 24 hours. If you place the instruction from Monday to Friday 8:00 a.m. to 3:00 p.m (Except Public holiday), the instruction will be executed on the same day. If you place the instruction beyond the time period, the instruction could only be executed on next working day.
- How do I know if the Bank has accepted my instruction?
You can access "Funds">"Transaction History" using the horizontal menu, and “Investments”>"Funds">"Transaction History" using the vertical menu to search for transaction history up to 1 year, including executed and pending transaction. Settled funds transaction are also reflected in the "Funds">"Investment Funds Summary" using the horizontal menu, and “Investments”>"Funds">"Investment Funds Summary" using the vertical menu. The actual time required for completing the subscription and redemption processes varies from different funds.
- When do I need to settle the amount for subscription?
We will deduct the subscription amount from your chosen fund settlement account immediately after you submit the order. Therefore, please ensure that you have a sufficient balance in your account for settlement.
- Which currency can I use to make subscription?
You can select the funds settlement account and currency for subscription, please ensure that you have a sufficient balance in your account for settlement, or your instruction will be rejected. Besides, settlement Currency must be the same as the Funds Currency.
- How can I setup Funds Monthly Saving Plan?
If you would like to setup a Funds Monthly Saving Plan, you can go to "Funds">"Setup Monthly Saving Plan" using the horizontal menu, and “Investments”>"Funds">" Setup Monthly Saving Plan" using the vertical menu, and search by Mutual Funds which suit your needs. Note that you can choose up to 5 types of Mutual Funds in one saving plan. Please input monthly contribution amount, dividend options, read the offering document, make customer declaration, and setup the monthly contribution day, and the Bank will process your application accordingly.
- What is first contribution day and monthly contribution day?
You can choose First Contribution Day on any business days within 1 month, then the system will default this business day of each month as the Monthly Contribution Day. On each Monthly Contribution Day, system will debit monthly saving amount according to your selected settlement Account. e.g. you select May 5 as the First Contribution Day, then system will debit the monthly saving amount from your settlement amount on May 5 and 5th of each month.If you select 29th, 30th 31st as the monthly contribution day, the actual contribution day may also be postponed to next working day if that day does not exist in the current month.If the monthly contribution day is on Sat, Sun or Public Holiday, contribution day will be postponed to the next working day. The Bank will subscribe the funds 4 days after the contribution day. (The actual allocation time may differ from funds to funds)
- How long does it take to set up the Funds Monthly Saving Plan?
The Bank can process your instruction to setup Funds Monthly Saving Plan on next business day(except Saturday), please ensure your settlement account has sufficient amount for contribution
- What is the minimum investment amount for the Funds Monthly Saving Plan?
This is the monthly investment contribution for the selected fund. The minimum investment amount for every mutual funds is HKD$1,000
- Can I modify or suspend the Investment Saving Plan via Internet Banking?
No. If you want to suspend or modify the Investment Saving Plan, please visit any of our branches for application.
- Can I terminate the Investment Saving Plan via Internet Banking?
If you would like to terminate a Funds Monthly Saving Plan, please go to "Funds">"Monthly Saving Plan Summary" using the horizontal menu, and “Investments”>"Funds">" Monthly Saving Plan Summary" using the vertical menu and click "Terminate Plan", the earliest effective day can be next business day (except Saturday) after you confirm the instruction.
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Paper Gold Scheme
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- What is Paper Gold?
Securities and Futures (Collective Investment Schemes) Notice prescribes the arrangements for the purchase of gold with certain specified characteristics as "paper gold schemes". Such schemes are to be regarded as collective investment schemes and are subject to the regime under Part IV of the Securities and Futures Ordinance ("SFO") (Cap. 571, Laws of Hong Kong).
- What is Paper Gold Scheme?
Paper Gold Scheme is an investment instrument made available by the Bank to the market for investors who are interested in buying and selling paper gold by a pre-set contractual term without involving in any physical delivery of gold.
- Is Paper Gold Scheme suitable to you?
Your suitability to invest in Paper Gold Scheme will be assessed by the Bank via "Paper Gold Scheme - Customer Suitability Checklist".
- Do I need to open any account with the Bank for transaction of Paper Gold Scheme?
For any buy or sell transaction of Paper Gold Scheme, you must already have or must open:
- a non-interest bearing account under this Paper Gold Scheme for buying and selling units of Paper Gold Scheme (the purchase of units of this Paper Gold Scheme will be credited to, while the sale of units of this Paper Gold Scheme will be debited to, this non-interest bearing account); and
- a HKD Savings Account as the settlement account (the amount receivable by the Bank will be debited from or amount payable by the Bank will be credited to this settlement account).
- Is there any fee and charges?
There are no handling fees or charges of the Bank at the time of transaction. The Bank's profit margins would not exceed 1% of buying and selling prices per unit of Paper Gold Scheme from time to time. The Bank may vary or impose further fees & charges by giving at least 30 calendar days' prior written notice.
- Where to open accounts and how about trading mean and trading time?
- Accounts could be applied via Internet Banking. Customer can also visit the Bank's branches for account opening issue.
- Trading means and time: Through the Bank's branches (Monday - Thursday, 9:00am to 5:00pm; Friday, 9:00am to 5:30pm ); and internet banking (Monday 8:00am to Saturday 3:30am)
- What are included in the Bank's Paper Gold Scheme documentation?
Offering documents of Paper Gold Scheme consist of Principal Brochure and Product Key Facts Statement.
- What are the key features and risks?
Please refer to the details of all features and risks as well as other information as set out in the offering documents of Paper Gold Scheme. You should read and understand all key features and nature of all risks before deciding whether to invest in Paper Gold Scheme.
- What are the contact details for enquiries?
If you have any enquiries regarding this Paper Gold Scheme, you can visit any of our branches or call our Customer Services Hotline at (852) 2189 5588 or fax us at (852) 2758 1340 or send your enquiry here.
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Paper Precious Metal Scheme
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- What is this Paper Precious Metal Scheme?
This Paper Precious Metal Scheme is an investment instrument made available by the Bank to the market for investors who are interested in buying and/ or selling paper precious metal without involving in any physical delivery of any precious metal.
- Which Precious Metals are included in this Paper Precious Metal Scheme?
You may buy/sell the Silver, Platinum and Palladium through different types of Paper Precious Metal Scheme account.
- What are included in the Bank’s Paper Precious Metal Scheme documentation?
The offering documents of Precious Metal Scheme includes the Principal Brochure and the Product Key Facts Statement.
- What are the main product features and risks?
Please refer to all the related offering documents to understand all the product features and riskfactors of the Paper Precious Metal Scheme. You should read and understand all the key features and risks before deciding whether or not to invest in this scheme.
- What are the trading channels and hours of the Paper Precious Metal Scheme?
Placing the order of Paper Precious Metal Scheme can only trade through the Bank’s e-banking platform. The trading hours are Monday 8:00AM to Saturday 3:30AM. (The Bank may change the trading time from time to time.)
- What is the minimum transaction unit of the Paper Precious Metal Scheme?
In respect of each RMB denominated Paper Precious Metal with the Quotation Unit Mechanism on a per gram basis, the minimum transaction unit is one unit of the relevant Paper Precious Metal (with multiples thereof for each increment). In respect of each RMB denominated Paper Precious Metal with the Quotation Unit Mechanism on a per ounce basis, the minimum transaction unit is one tenth (ie. 0.1) of a unit of the relevant Paper Precious Metal (with multiples thereof for each increment). In respect of each USD denominated Paper Precious Metal, the minimum transaction unit is one-tenth (ie. 0.1) of a unit of the relevant Paper Precious Metal (with multiples thereof for each increment). Customers can participate in trading the precious metal markets with lower principal amount, it provides a new investment option for customers.
- What is the Reference Asset of this Paper Precious Metal Scheme?
You may choose any of the following precious metals as a Reference Asset under this Paper Precious Metal Scheme:
(a) Silver − Loco London Silver as specified by the London Bullion Market Association (“LBMA”), which is quoted in United States dollar (“USD”) per ounce. The fineness must not be less than 99.9%.
(b) Platinum − Platinum as specified by the London Platinum & Palladium Market (“LPPM”), which is quoted in USD per ounce. The fineness must not be less than 99.95%.
(c) Palladium − Palladium as specified by the LPPM, which is quoted in USD per ounce. The fineness must not be less than 99.95%.
Each of Silver, Platinum and Palladium is a vital industrial commodity. The prices of each of the Reference Assets float freely in accordance with supply and demand of the market, respond quickly to political and economic applications and are determined in the open market.
- What is the Quotation Unit of this Paper Precious Metal Scheme?
Ounce or Gram will be the quotation unit of each Paper Precious Metal Scheme.
- Which currency is available for the Paper Precious Metal Scheme?
You can choose USD or Renminbi (“RMB”) currency for each Paper Precious Metal Scheme.
- Is there any guarantee or collateral?
There is NO guarantee on the invested amount. This Paper Precious Metal Scheme is NOT secured on any assets or any collateral of the Bank.
- What are the Fees and Charges of the Paper Precious Metal Scheme?
There are no handling fees or charges for any transaction placed under this Paper Precious Metal Scheme. The Bank’s profit margins are embedded in the buying or selling price per unit of each Paper Precious Metal. The Bank may vary or impose further fees and charges by giving at least 30 calendar days’ prior written notice.
- Can customers participate in the Paper Precious Metal Scheme without an ICBC (Asia) banks’ account?
No, you need to open a non-interest bearing account, namely “Paper Precious Metal Scheme Account”, and open a saving account as the settlement account with the Bank for any buy or sell transaction under this Paper Precious Metal Scheme.
Precious metals |
Quotation Unit |
Currency |
Paper Precious
Metal Scheme |
Settlement Account |
Silver |
Ounce |
USD |
Multi-Currency Paper Silver Scheme (Ounce) |
Multi-Currency Savings Account;or
USD Savings Account |
RMB |
Renminbi Paper Silver Scheme (Ounce) |
RMB Savings Account |
Gram |
RMB |
Renminbi Paper Silver Scheme (Gram) |
Platinum |
Ounce |
USD |
Multi-Currency Paper Platinum Scheme (Ounce) |
Multi-Currency Savings Account;or
USD Savings Account |
RMB |
Renminbi Paper Platinum Scheme(Ounce) |
RMB Savings Account |
Gram |
RMB |
Renminbi Paper Platinum Scheme(Gram) |
Palladium |
Ounce |
USD |
Multi-Currency Paper Palladium Scheme (Ounce) |
Multi-Currency Savings Account;or
USD Savings Account |
RMB |
Renminbi Paper Palladium Scheme (Gram) |
RMB Savings Account |
Gram |
RMB |
Renminbi Paper Palladium Scheme (Gram) |
RMB Savings Account |
- How do customers open the Paper Precious Metal Scheme Account?
Accounts could be applied via Internet Banking. Customers can open the Paper Precious Metal Scheme Account in any of our branches. As Paper Precious Metal Scheme is an investment products, the account opening process need to be conducted in the Investment Corner area (Red zone). However, voice recording is not required for the account opening process.
- Is customer suitability checklist required for opening of the Paper Precious Metal Scheme Account?
Yes, Customer Suitability Checklist is required to properly assess the customer suitability to Paper Gold Paper Precious Metal Scheme.
- Why the trading of Paper Precious Metal Scheme only available for trading on the Bank’s e-banking platform?
The prices of Precious Metal market change dramatically. Customers can monitor the Paper Metal Market closely through the Bank’s e-banking platform.
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Bonds(IPO)
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- What is an initial public offer (the "IPO") for bond?
During IPO period, investors may subscribe the newly issued bond at the pre-determined price setup by issuer. The price of some bond is normally fixed when the prospectus is published. In general, the price of bond will be fixed according to a pricing formula and the actual subscription amount will only be confirmed at a later date.
- What are the risks associated with Bond?
All Investment involves risks; the Bond investment would not be an exception.
Issuer risk: The receipt of any coupon or principal amount at maturity is subject to the credit worthiness of the Issuer and the Guarantor. In the worst case scenario, bond holder may not able to recover the principal and any coupon.
Credit Risk: Any downgrading of the credit ratings of the Guarantor of the bond or its parent or affiliates by rating agencies could result in a reduction in the value of the bond.
Interest Rate Risk: The price of bond is subject to interest rate fluctuation. You may incur a loss if you want to sell the bond before maturity.
Exchange Rate Risk (applicable to bond denominated in a foreign currency): Any fall in the exchange rate of foreign currency will reduce the amount you receive after conversion of interest or principal into local currency.
Liquidity Risk: If you wish to sell the bond before maturity, there may be no ready secondary market. You should consider your need for cash during the investment period.
Event Risk: Events including but not limited to bond issuer undertakes a leverage buyout, debt restructuring, merger or recapitalization may cause the price of bond to drop.
Reinvestment Risk (for bond with early redemption feature): If the issuer redeems the bond before maturity, you may only be able to invest in a similar product at a lower interest rate than previously available.
- Who should buy Bonds? Are they suitable for everyone?
The Bonds provide periodic fixed interest payments and principal repayment at maturity. The Bonds are suitable for investors looking for long term hold product who do not need to sell their Bonds before maturity for liquidity needs as there may not be an active secondary market.
- Is there any subscription fee or handling fee involved?
In general, the Issuer will charge handling fee in Bonds IPO subscription. Save for the handling fee charged by the Issuer,, the bank will charge the custodian fees.
- Can the handling fee be waived? Is the handling fee the same charged by each distributor?
No. The handling fee is charged by Issuer and it is the same for each distributor. The Bank has the right to waive the custodian fee.
- How to calculate the settlement amount of bond?
Settlement Amount is the sum of the subscription amount and handling fee excluding the bank commission, if any. Renminbi Bond must be settled by Renminbi.
- Do I need to open the consolidated investment account for the Bond IPO?
Yes, customers need to open and maintain a consolidated investment account with the Bank.
- What if the Bonds over subscribed?
The Issuer will allot the successful units by ballot and the result of ballot will be notified to each distributor by email. For partially successful and wholly unsuccessful applications, the principal amount or part thereof and the handling fee (without interest) will be credited to applicants' designated settlement account.
- When will the Bank debit my account for the application?
The subscription funding should be withheld immediately upon order taking and the funding will be debited on the last business day of the Initial Public Offering Period.
- During Bonds Subscription, system displays "Sorry, selected account currency and product currency should be the same." What should I do?
Subscribe Bonds via Internet Banking must use the same currency, you can go to "Funds">"Monthly Saving Plan Summary" using the horizontal menu, and “Account Services”>"Transfer and Remittance">"Transfer and Remittance" >"Interbank Transfer" using the vertical menu to exchange the currency before subscription. Also, you can use "Currency Trading">"Currency Trading” using the horizontal menu, and “Investments”>"Currency Trading">"Currency Trading" using the vertical menu for currency exchange.
- During Bonds Subscription, system displays "You have not submitted a W8 Form to the Bank. Please submit the form to any of our branches." What should I do?
If you have not submitted a W8-Ben Form to the Bank or the form has expired, please submit the form to any of our branches or mail to Branch Support Department, 12/F, 122-126 Queen's Road, Central, Hong Kong. Purchase of US bonds must be accompanied by a duly completed W8-Ben Form (Certificate of Foreign Status of Beneficial Owner for United States Tax Withholding). Click here to download W8-Ben Form
- The subscription amount for bonds has been deducted from my settlement account, when will the bonds be allotted?
Bonds Issuers have different arrangement for the allotment, please read the Result Announcement date before your subscription of bonds.
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Certificate of Deposit
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- What are the risks associated with CD?
All Investment involves risks; the CD investment would not be an exception.
- Deposit Protection Scheme
Certificate of Deposit is not the same as time deposit. It is not a protected deposit and neither protected by the Deposit Protection Scheme nor guaranteed by the Hong Kong SAR Government's Exchange Fund.
- Issuer risk
The CD is issued by ICBC(Asia). If ICBC(Asia) becomes bankrupt or default, you may lose part or the whole of your investment amount. In the worst case scenario, depositor may lose the entire investment with no coupon received.
- Foreign Currency Risk
As the CD is denominated in RMB, depositor might expose to the risks of RMB exchange rate fluctuation and RMB currency control which may be changed from time to time. RMB is not a freely convertible currency. Since there is restriction in RMB conversion, depositor may have to allow time for conversion of RMB from/to another currency of an amount exceeding the daily limit. All payments in respect of the CD will be made solely by transfer to a RMB bank account maintained in Hong Kong in accordance with prevailing rules and regulations.
- Interest Rate Risk
The return on the CDs may decrease with changes in relevant interest rates during the term of the Deposit.
- Liquidity Risk
As the CD has its specific maturity date, if depositor wishes to sell or transfer the CDs before maturity, there may be no ready secondary market. The selling value of the CD (if any) may be affected by market factors and may be lower than the principal amount. In the event of early withdrawal, depositor may incur a significant loss of principal where the proceeds may be substantially lower than the invested amount. Therefore depositor should consider your need for cash during the deposit period and be prepared to hold the CD till maturity.
- Who should buy CD? Are they suitable for everyone?
The CD is designed for investors who wish to invest in instruments which providing periodic fixed interest payments and principal repayment at maturity. The CD is designed for investors looking for a buy-and hold, medium to longer term, type of product and who do not need to sell their CD before maturity for liquidity needs as there may not be an active secondary market for CD.
- Is there any subscription fee or handling fee involved?
In general, the Issuer may will charge handling fee and custodian fee for CD subscription.
- Do I need to open the consolidated investment account in subscribing the CD?
Yes, customers need to maintain a consolidated investment account with the Bank.
- What if the CD over subscribed?
It is the issuer who decides how to handle over subscription. If the particular issue is employing "First Come First Serve" basis until the subscription upper limit be reached.
If the successful units will be alloted by ballot, for partially successful and wholly unsuccessful applications, the principal amount or part thereof and the handling fee (without interest) will be credited to applicants' designated settlement account.
- During CD Subscription, system displays "Sorry, selected account currency and product currency should be the same." What should I do?
Subscribe CD via Internet Banking must use the same currency, you can go to "Funds">"Monthly Saving Plan Summary" using the horizontal menu, and “Account Services”>"Transfer and Remittance">"Transfer and Remittance" >"Interbank Transfer" using the vertical menu to exchange the currency before subscription. Also, you can use "Currency Trading">"Currency Trading” using the horizontal menu, and “Investments”>"Currency Trading">"Currency Trading" using the vertical menu for currency exchange.
- The subscription amount for CDs has been deducted from my settlement account, when will the CD be allotted?
Issuers have different arrangement for the allotment, please read the Result Announcement date before your subscription of CD.
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Currency Linked Contract
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- What is Currency Linked Contract? How does it work?
Currency-Linked Contract is a contract linked with a currency option. Simply select one base currency (e.g. HKD, USD, EUR, GBP, CAD, JPY, AUD, NZD, CHF or CNH, etc.) and a linked currency which you may be paid at maturity. You can choose from various investment periods. We will fix an annual interest rate and a strike rate at the time when the deal is made. At maturity, the principal and its earnings will be paid in the Base Currency or Linked Currency whichever has depreciated against the other.
- How do I subscribe Currency Linked Contract?
You can open an Instrument-Linked Account by visiting any of our branches, after that you can purchase this product through our internet banking service or branches. You first choose the Base Currency, the Linked Currency and the Investment Period. We will then quote the Interest Rate and Strike Rate, which are fixed when you place an order for this product.
- Why I cannot place the Currency-Linked Contract instruction through internet banking service, even I hold an Instrument-Linked Account with your Bank?
You need to have experience of derivative product before placing any Currency-Linked Contract instruction. If you do not have any experience of this type of investment product, please watch the Training on Derivatives Knowledge video. Please ensure your computer has installed Adobe flash player for watching video.
- What are the risks of Currency Linked Contract?
Currency-Linked Contract is NOT a protected deposit and is NOT protected by the Deposit Protection Scheme in Hong Kong. You should read the offering documents (including the "Important Facts Statement") to understand the nature and risks of the product.
- Can I request for early termination before maturity?
No, early termination by customer is not allowed.
- How will I know if my instruction has been successfully submitted?
If your instruction is successfully submitted, an order reference number will be shown on the acknowledgement page. After you complete the transaction for 10 minutes, you can also access “Investment-->My Investment”and click the Instrument Linked Account no, you can make enquiry on the details of current Currency-Linked Contracts.
- When do I need to settle the amount for subscription?
We will deduct the subscription amount from your chosen settlement account immediately after you submit the order. Therefore, please ensure that you have a sufficient balance in your account for settlement.
- What is the minimum subscription amount?
The minimum investment amount for Currency-Linked Contract is just HKD38,000 or USD5,000 (or its equivalent in any other foreign currency).
- Which currency I will receive in terms of the Principal amount and interest on maturity day?
We will fix an annual interest rate and a strike rate at the time when the deal is made. At maturity, the principal and its earnings will be paid in the Base Currency or the Linked Currency whichever has depreciated against the other. Please read your consolidated investment statement for transaction details.
- What are the trading hours for Currency Linked Contract?
Monday to Friday 9:00am to 5:00pm, except public holidays
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Margin FX & Precious Metal Trading
- Can I apply e-Statement services for the Margin FX & Precious Metal Trading Account?
Yes, you can visit any of the branches to apply the e-Statement services. Or apply the service on Personal Internet Banking under "e-Statement">"Apply for/Cancel e-Statement" in horizontal menu, or under "Electronic Services"> "e-Statement">"Apply for/Cancel e-Statement" in vertical menu.
- After applied the service, how can I read the statement and advice of Margin FX & Precious Metal Trading Account?
After applied the service, you can read the e-Statement or advice via Personal Internet Banking ("e-Statement">”View e-Statement” in horizontal menu, or under “Electronic Services”> "e-Statement">” View e-Statement” in vertical menu).
- Can I cancel e-Statement service for the Margin FX & Precious Metal Trading Account?
Yes, you can visit any of the branches to cancel the e-Statement service. Or cancel the service on Personal Internet Banking under "e-Statement">"Apply for/Cancel e-Statement" in horizontal menu, or under "Electronic Services"> "e-Statement">"Apply for/Cancel e-Statement" in vertical menu. After cancelled the e-Statement service, our bank will resume delivery of the printed copy of the statement to your registered mail address.
- What are the service hours of Account Transfer service of Margin FX and Precious Metal Trading Account via Personal Internet Banking?
Service hours for Margin FX and Precious Metal Trading Account transfer are from 8:00 a.m. to 7:00 p.m. on Monday to Friday, except New Year and Christmas holiday.
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