Points to note for customer making fund transfer

The Industrial and Commercial Bank of China (Asia) Limited (the "Bank") would like to remind customers to perform fund transfer carefully.

  1. Before confirming the transaction, please check carefully the information including payee account number/ mobile phone number/ e-mail address / FPS ID and/or payee name (partially masked) to avoid errors when making fund transfers.
  2. Please promptly report to the Bank if you receive any suspicious fund transfer .
  3. Please return the mis-transferred funds through the Bank in the event that you have received funds that are mis-transferred to you, and kindly note that you may be criminally liable if the mis-transferred funds are not returned.

For assistance, please call our customer service hotline at (852) 218 95588
﹝In case of any conflict or inconsistency between the English and the Chinese versions of this Schedule, the English version shall prevail. ﹞