Fraudulent Website Alert

The Industrial and Commercial Bank of China (Asia) Limited (the "Bank") would like to alert all customers and the public that the Bank has no connection with the fraudulent website http://icbchk.vip. The fraudulent website shown as Personal Installment Loan, ICBC Hong Kong Branch (私人分期貸款-中國工商銀行香港分行), requires customers to provide personal data for personal loan applications in order to obtain relevant information. The Bank urges the public not to provide any personal data through such fraudulent website. If you have provided your personal data through such fraudulent website, the Bank strongly recommends you to report the case to the Hong Kong Police and contact the Bank’s customer service hotline (852) 2189 5588 or refer to the Bank’s press release. Please Click here.

Fraudulent Email Address

The Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)” or “the Bank”) would like to alert all customers and the public to fraudulent emails with the suffix “@icbcasian.com”. The Bank has no connection with the fraudulent emails and the official suffix for the Bank’s email address is “@icbcasia.com”. The Bank urges the public not to provide any personal data to such fraudulent email address. If you have provided your personal data to such fraudulent email address, the Bank strongly recommends you to report the case to the Hong Kong Police and contact the Bank’s customer service hotline (852) 2189 5588 or refer to the Bank’s press release here.

Bogus Calls Alert

The Industrial and Commercial Bank of China (Asia) Limited (the "Bank") would like to remind its customers to remain vigilant to bogus calls and to safeguard their personal information at all times. The Bank noticed that there have been bogus phone calls purported to be from Industrial and Commercial Bank of China. The Bank hereby reiterates that it will never ask customers to provide any personal information (including login passwords or one-time passwords) by phone, nor will it collect such information or image via any social media platform and software. For detailed information to safeguard yourself from bogus calls,please press here.